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Donna Scully
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December 8, 2014 at 7:17 am
Clicking on any link that previously directed to an individual event now goes to my website home page. Why?????? I have restored my website back to last week when I know it was working properly…still not working.
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Dean
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December 8, 2014 at 7:30 am
Hi,
Can you provide a link to an event please?
My guess at the moment is that it is being caused because you have a page called events. This may well a conflict as Event Espresso uses a custom post type called events. You can test this by changing the page called events’ slug to something different than events.
If that does resolve the issue, then in the long term you could rename the Event Espresso custom post type from events to something else: https://eventespresso.com/wiki/change-events-cpt-slug/
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Donna Scully
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December 8, 2014 at 8:02 am
Thank you for your reply. I changed my page called events to NCP Events. It does not seem to have helped. Any other ideas? I appreciate your assistance.
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Donna Scully
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December 8, 2014 at 8:34 am
A page titled “Event Registration” is saying this:
No configuration section has been provided while attempting to save “_Config”. EE_Config – _verify_config_params – 367
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Tony
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December 8, 2014 at 8:51 am
Hi Rachel,
If you edit that page, make no changes and just update it. Does it then work?
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Josh
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December 8, 2014 at 8:55 am
It may also help to go to Event Espresso > General Settings > Critical Pages, then hit save.
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Donna Scully
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December 8, 2014 at 8:58 am
Tony–My apologies–its not actually a page. I cannot find any way to edit it.
Josh–I have just done that, doesn’t seem to have changed anything.
Again, thank you everyone for trying.
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Tony
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December 8, 2014 at 9:10 am
Whilst logged in if you go here – http://www.ncpresbytery.org/event-registration/
The admin bar will allow you to edit the page.
It is a page within Dashboard -> Pages and has an ID of 884.
Your site is running 4.3.1, we saw a similar issue to this with that version on another site and alter how the core config saved. I would recommend updating to the latest version of Event Espresso 4 (currently 4.4.5.p), be sure to create a backup before doing so, at the very least a database backup, we have a guide how to do this manually here:
https://eventespresso.com/wiki/how-to-back-up-your-site/
However there are multiple plugins available to make this easier, such as BackupWordPress
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Josh
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December 8, 2014 at 9:12 am
Hi Rachel,
Can you go to edit this page:
http://www.ncpresbytery.org/events/
and either trash it or change the permalink to something other than events ?
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Donna Scully
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December 8, 2014 at 9:21 am
Ok, I updated page 884. I changed the events page to NCP events again.
Unfortunately, neither helped.
When I attempt to update to 4.4.5.p I receive this error message: “Update package not available” Do I need to purchase the update?
Thank you.
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Lorenzo Orlando Caum
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December 8, 2014 at 9:58 am
Hi Rachel,
Please backup your WordPress site. Then follow the steps in this guide to update to Event Espresso 4.4.5:
https://eventespresso.com/wiki/updating-event-espresso/#update_manually
Afterwards browse to WP-admin –> Settings –> Permalinks.
Let us know if this restores your events listing page.
Thanks
—
Lorenzo
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Tony
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December 8, 2014 at 10:03 am
Hi Rachel,
No you should have access to updates while you have a valid license.
Are you running any caching or security plugins?
Did you install any plugins and run any updates that caused this?
Also if you go to Setting -> Permalinks, which setting do you currently have enabled?
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Donna Scully
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December 8, 2014 at 10:40 am
Lorenzo-Thank you, will this cause my current events & registrations to be deleted?
Tony-I installed a couple of plug ins one being another event software which I have since deleted. <y permalink setting is set to Post Name: http://www.ncpresbytery.org/sample-post/
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Josh
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December 8, 2014 at 10:55 am
Hi Rachel,
Updating the software will only change the Event Espresso files. Your events are stored in the database.
Please note that your events are now displaying correctly. Removing the /events page and refreshing the permalinks must have helped.
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Donna Scully
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December 8, 2014 at 10:57 am
YAY!!!!!!!!! Thank you all!!
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Lorenzo Orlando Caum
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September 12, 2015 at 4:32 pm
Hello again Rachel,
I wanted to let you know that there is an enhancement for this that is now available in the current version of Event Espresso 4.
You no longer need to use the filter that is mentioned in the link below to change the events custom post type slug:
https://eventespresso.com/wiki/change-events-cpt-slug/
Instead, you can remove that filter if it is currently in place. Then login to your WordPress dashboard and go to Event Espresso –> Events –> Templates. Then scroll to the Event Listing area and you’ll see an option to specify your slug for the espresso_events custom post type. Here is an example of what it looks like:
http://cl.ly/image/0W3V2L1p1d1q
Note that the option above is available in the current version of Event Espresso 4. If you are running an older version of Event Espresso 4, then please see the steps below for how to upgrade to the current version.
Steps for upgrading Event Espresso 4
First, please backup your WordPress site. Then upgrade to the latest version of Event Espresso 4.
You can see the changelog for Event Espresso 4 here:
https://eventespresso.com/wiki/ee4-changelog/
—
Lorenzo
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