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Having a hard time installing – not showing up in WP Panel on left side

Posted: August 16, 2023 at 9:36 am

Viewing 5 reply threads


happyclouds14

August 16, 2023 at 9:36 am

Having a hard time installing – not showing up in WP Panel on left side

I have 5.09 for the core.


Rio

  • Support Staff

August 17, 2023 at 12:40 am

Can you send us screenshot of the problem you experience?

Are you referring to this?
You can expand it by clicking the expand icon.
https://app.screencast.com/Wozun3MlknPuJ

If you cannot update the plugin, you can download the file in your account. And download and activate the plugin.
https://app.screencast.com/xyET8XdIe2DZn

thanks


happyclouds14

August 17, 2023 at 5:57 am

Yes, I’m referring to your screenshot. Event Espresso does not show on the left side like yours does, yet it is downloaded in my plug-ins. Since it is not in the panel, I can’t access settings or do anything with this plug in.


Tony

  • Support Staff

August 17, 2023 at 6:04 am

This reply has been marked as private.


happyclouds14

August 17, 2023 at 12:50 pm

So that 1/2 worked. Uploading 4.10.46 allowed me to get to settings, BUT

-Updating to the newest version removed settings and the other features
-Still can’t get Event Espresso to show in the WordPress panel on the left.


Tony

  • Support Staff

August 17, 2023 at 1:41 pm

Hi there,

I’ve fixed this directly on your site, please let me know if you have any more issues.

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