Support

September 18, 2018 at 2:40 pm

Hi there,

I use Bambora to process my online credit card transaction. They requires a change to support Hash Key Validation authentication before September 30, 2018, otherwise, transactions will fail.

I have pasted their email at below.

I talked to them on the phone to get a very brief understanding (not true understanding).

In my Bambora account order setting, under Security/Authentication section, there are three options my shopping cart can connect with Bambora gateway.

1. Use username/password validation against transaction
This is a legacy authentication method where API access passcode is recommended
User Name:
Password:

2. Require hash validation on all Payment Gateway transaction requests
Hash key:
Hash algorithm: MD5 SHA-1

3. Include hash validation in Transaction Response Page redirection and Payment Gateway Response Notification

If I understand correctly, my EventEspresso has to connect in one of those three ways, otherwise the transaction will fail on September 30, 2018.

Can you please tell me if EventEspresso is already connecting in one of the three ways? If yes, please provide me the corresponding information for me to put in my order setting as indicated in above three setting.

You can read below their email and click on link to the support page to find out more as I do not truly understand.

Thank you very much.

Steve

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dear Valued TD Merchant Solutions Customer,

We are writing to you today to follow up on the email communication we sent on August 8, 2018 to remind you of two upcoming changes that require your immediate action before September 30, 2018.This update will ensure your payment processing is not disrupted and that you have up to date security measures in place to help protect your payment transactions processed on your Online Mart Account.

1. CARD VERIFICATION VALUE (CVV)

Important Reminder: Effective September 30, 2018, any payment transaction processed on your Online Mart Account that does not capture CVV will fail.
Action Required
To help you better understand the CVV capture changes and how they impact you, click here to review the CVV Capture Instructions to identify the action required by you to update your payment acceptance process to become CVV compliant. Finally, ensure your implementation of these changes occurs before September 30, 2018.
2. HASH KEY VALIDATION AUTHENTICATION

Important: Effective September 30, 2018, if your integration is not updated payment transactions processed on your Online Mart Account may fail.
Action Required
Contact your website or shopping cart provider to have them implement and deploy the required changes to support Hash Key Validation authentication. These changes must be completed prior to September 30, 2018 to ensure that your payment processing is not impacted.
For instructions on how to secure your API through Hash Key Validation or another API authentication method, visit the support page (https://help.na.bambora.com/hc/en-us/articles/360001544468-Authentication-Landing-Page?utm_swu=7828&utm_swu=9725) of our support partner Bambora. Thank you for choosing TD Merchant Solutions for your e-commerce processing business.If you have any questions about these changes, contact Bambora by telephone at 1-888-472-0811, by online submission form or email at support@onlinemart.ca.