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Amy
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November 21, 2016 at 9:33 am
Hi guys,
The site seems to hang when clicking the login button when registering for an event with an email address of an existing user.
Scenario:
Using email of an existing user but not logged in.
Using Theme My Login plugin for logons
To duplicate:
Go to event
https://htxoutdoors.com/registration-checkout/?uts=1479744134#checkout
Enter: first:testm1 last:testm1 email:testm1@philpilkington.com
Click proceed to registration butotn
You correctly get error:
An error has occurred:
You have entered an email address that matches an existing user account in our system. If this is your email address, please log in before continuing your registration. Otherwise, register with a different email address.
Then the ‘login’ button appears linked to:
https://htxoutdoors.com/login
When you click it the screen dims like there is a dialog box somewhere but none appears.
Details
– happens on more than one client machine
– No popup blocker to disable
– still occurs with all plugins disabled except those done by event espresso
– using espresso version 4.9.20.p but also 4.9.21.p. All other plugins updated.
– Event Espresso – WP Users (EE4.6+) is installed
Any help appreciated!
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Tony
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November 21, 2016 at 12:27 pm
Hi there,
The problem is caused by this style within your theme – http://take.ms/J9JSE
As its using !important is overriding the styles to show the login form so it stays hidden.
I’ll create a ticket for our developers to investigate this, however for the time being you will need to remove the !important from those styles within bootstrap for the form to display.
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Amy
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November 21, 2016 at 2:25 pm
Thanks so much Tony!
Not sure where these bootstrap styles are – we are using a beaver builder theme that must be built using bootstrap.
I found the following did the trick:
div.ee-admin-dialog-container.hidden {
display : inherit !important;
visibility : visible !important;
position : absolute !important;
}
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Tony
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November 22, 2016 at 10:34 am
I’m not sure that will work correctly as it will likely force the dialog box to always show.
Did you not notice any issues with the above?
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Amy
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November 22, 2016 at 4:07 pm
Ahh yes I see now. It does continue to display but is completely empty and is repositioned up the page near the header bar. But it’s only noticeable if you scroll up the page and disappears when you register for the event after logging in so it’s definitely workable for right now.
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Tony
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November 23, 2016 at 4:25 am
Ah ok, great.
I’ve noted this thread in the ticket so if we push an update for this we will add an update here.
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Josh
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November 29, 2016 at 3:12 pm
The update to the EE4 WP User integration that includes the fix Tony mentioned is released.
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Amy
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December 6, 2016 at 11:56 am
Awesome thanks so much guys!
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