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Spen
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October 2, 2014 at 12:04 pm
I have just installed EE4 and no additional add-ons, uploading the unzipped plugin via FTP. It has been activated.
The site goes blank and hangs when I try to access the following EE plugin sections:
admin.php?page=espresso_general_settings
admin.php?page=espresso_events
Any idea why this is happening?
Many thanks,
Spencer
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Lorenzo Orlando Caum
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October 2, 2014 at 12:25 pm
Hi Spencer,
Were there any timeouts while manually uploading the files and folders?
Are you able to install through WordPress admin –> Plugins?
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Lorenzo
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Spen
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October 2, 2014 at 12:32 pm
Hi Lorenzo,
I first attempted the install via Admin > Plugins. The weird thing here was that the uploaded proceeded to the Activate Plugin page within 3-4 seconds. When I uploaded via FTP, the upload took a minute or so, which seemed more like it.
There were not any timeouts, no.
Cheers Lorenzo,
Spencer
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Lorenzo Orlando Caum
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October 2, 2014 at 1:51 pm
Hi,
Could you deactivate all other plugins?
Then remove the current plugin for Event Espresso and try a reinstall again?
Please download the latest version from your account page:
https://eventespresso.com/users/spen/
Regarding the upload speed, it won’t take long if you have a fast Internet connection.
If you still see the issue, then turn debugging on through your wp-config.php file:
https://gist.github.com/848801a1173be464fbe7
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Lorenzo
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Spen
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October 3, 2014 at 3:50 am
Hi Lorenzo,
I have done the above steps as suggested, but same problem.
Trying to activate now also delivers a blank page from this url: /admin.php?page=espresso_about
I uploaded it onto a different site, but have had the same problem again.
I should add that both of these are WordPress 4 site.
Cheers,
Spencer
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Tony
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October 3, 2014 at 4:00 am
Hi Spencer,
Can you activate WP_Debug and see if there is an error being thrown on the blank page mentioned above?
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Spen
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October 3, 2014 at 4:05 am
Hi Tony,
I have activated debugging and received the following two messages:
Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/anthropo/public_html/laurabuchananartist.com/wp-content/plugins/cforms/lib_aux.php:12) in /home/anthropo/public_html/laurabuchananartist.com/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php on line 245
Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 7680 bytes) in /home/anthropo/public_html/laurabuchananartist.com/wp-content/plugins/event-espresso-core-reg/caffeinated/admin/hooks/Global_EE_Caf_Hooks.class.php on line 38
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Spen
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October 3, 2014 at 4:08 am
On another site, I tried to access the Events via the plugin link:
Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 32 bytes) in /home/anthropo/public_html/mixnmingle.com/wp-content/plugins/event-espresso-core-reg/core/db_models/fields/EE_Datetime_Field.php on line 536
Accessing Settings, I get:
Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 30720 bytes) in /home/anthropo/public_html/mixnmingle.com/wp-admin/includes/post.php on line 1280
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Tony
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October 3, 2014 at 4:12 am
Fatal error: Allowed memory size of 50331648 bytes exhausted (tried to allocate 7680 bytes) in /wp-content/plugins/event-espresso-core-reg/caffeinated/admin/hooks/Global_EE_Caf_Hooks.class.php on line 38
This is the important one.
That error means your site is running out of the memory you host has allocated for your site to use. 50331648 bytes is about 48M so the site is currently allowed 48M, which is rather low, especially as you start to use more complex plugins such as Event Espresso.
You’ll need to edit the wp-config.php file once again and add something like:
define( 'WP_MEMORY_LIMIT', '96M' );
Personally I would use a higher number such as 128 or 256 but it will depend on your hosting is this is available. For more information look here:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Also the above will only work if you host allows (as they can override this one the server)
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