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Group Registration Splitting Payment

Posted: March 8, 2022 at 3:59 pm

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bakerrisk

March 8, 2022 at 3:59 pm

We have courses with group discounted tickets. We recently had a group of customers request splitting the payment between two registrants because they wanted to split the cost and get receipts for work expense reporting.

All registrations are set to “Not Approved” and require approval before customers can proceed to checkout.

Is there a way to split a group registration during the approval process and send each registrant separate checkout email notifications and links?


Tony

  • Support Staff

March 10, 2022 at 5:17 am

Hi there,

Whilst it is possible to apply multiple payments to a registration I’m not sure if it will work for you use case.

You can’t split the bill and send 2 separate checkout links for 50% of the value at the same time, what you would need to do is apply say an ‘Admin payment’ onto the registration for 50% of the total, leaving the remaining 50% for User 1 to ‘purcahse’ using the checkout link. Then remove that admin payment from the transaction and send User 2 the checkout link for them to pay the ‘remaining’ balance.

However, that’s not going to give you a receipt of 2 separate transactions, it will give you a single receipt/invoice showing both payments, so I’m not sure if that will work here?

I suspect you may be better re-registering these users onto their own individual registrations so they can pay the total amount owed for each one themselves and have a receipt for doing so. Would that work better?

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