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TOCIFT
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June 30, 2023 at 9:11 am
Hello guys,
I close online registration soon, so please respond as soon as you can.
I was trying to upload some more reoccurring registrations for this year’s event and got the following error:
https://gyazo.com/bf7b3f3bdddfc2c5c51c22c1d21dbfd6
It said to refresh the page and try again, bot no help.
Please advise.
Thanks so much!
Laura
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Tony
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June 30, 2023 at 9:13 am
Hi Laura,
Your getting a fatal error there ‘Internal server error’ is the ‘nice’/’pretty’ version of a critical error shown on the front end.
Check your server error logs (your host will usually have a section in your control panel to view them) to see if there are any errors from around the time the above is displayed.
Can you send me a copy of the .csv you are upload so I can check the data locally? If so send it over to support[at]eventespresso.com
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TOCIFT
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June 30, 2023 at 9:49 am
I’ve sent it Tony. Thanks for checking things out!
Laura
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