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esemawu1
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January 4, 2017 at 9:23 am
I have two venues and one of them is showing up but one isn’t.
Here is the address for the venue which is not showing up.
999 Ashford Avenue, San Juan, 00907, Puerto Rico
Please help!!!
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Tony
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January 4, 2017 at 11:25 am
Hi there,
Can you link me to the venue page that is not working please?
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esemawu1
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January 4, 2017 at 11:33 am
The page is still under development so the events page is in maintenance mode.
I’m was hoping you would be able to test the address on a test website and let me know if you encounter the same issue.
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Tony
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January 4, 2017 at 11:58 am
What I did was test the Address using this page:
https://developers.google.com/maps/documentation/geocoding/intro
Which allows you to test data on the same API Event Espresso uses for the google maps and it returns results there – http://take.ms/V6tQX
So, I need to see how its setup on your page to narrow down the cause.
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Josh
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January 4, 2017 at 12:05 pm
Hi there,
I checked into using that address on a test site and it’s working there, as well as on the Google Maps API testing site.
Can you check the venue editor for that venue and make sure the fields have input just like this?
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esemawu1
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January 4, 2017 at 12:13 pm
Here is the link for the page.
https://www.michaeldbaker.com/events/spring-2017-wtp-awardee-meeting-uclawetp-workshop/
I have password protected the page. See the temporary password below.
TryT1
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esemawu1
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January 4, 2017 at 12:17 pm
And I do not have Puerto Rico showing up in the countries dropdown.
Only countries listed are USA and Canada. Puerto Rico is showing up in the state dropdown menu.
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Tony
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January 4, 2017 at 12:30 pm
So right now the address that is being sent over to Google is:
999 Ashford Avenue, San Juan, Puerto Rico, 00907, United States
http://take.ms/5Bob8
That does not exist so the maps api returns no results.
You need to set the country for that venue to Puerto Rico.
And I do not have Puerto Rico showing up in the countries dropdown.
Only countries listed are USA and Canada. Puerto Rico is showing up in the state dropdown menu.
The state item must have been added during a registration.
To enable Puerto Rico in the countries menu go to:
Event Espresso -> General Settings -> Countries
Select Puerto Rico in the dropdown and set the option ‘Country Appears in Dropdown Select Lists’ to yes – http://take.ms/kNRSi
Now refresh the venue page and select Puerto Rico for the venue country.
Also, you don’t have any Google Maps API keys set on your site.
Go to Event Espresso -> Venues -> Google maps.
Click the link to create an API key – http://take.ms/iFh0v
Follow the steps from Google and place the API key within the above setting field.
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esemawu1
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January 4, 2017 at 12:40 pm
Works now. Thanks for your help!
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