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Google Maps Blank Spot

Posted: February 7, 2023 at 11:38 pm

Viewing 7 reply threads


JacqK

February 7, 2023 at 11:38 pm

Hello

We have the latest EE4.

We implemented google maps in the venues page, but when the map shows it has a blank square where the venue should be (the map shows evertyhting else). We contacted google who seems to think it is a matter of the coding on our site. Would be grateful for your help. I will post a link of an example below.

Regrds

Joe


JacqK

February 7, 2023 at 11:39 pm

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Sam

  • Support Staff

February 8, 2023 at 3:52 am

Hi Joe,

I’ve checked the website and can see the map working correctly for me:
https://tinyurl.com/2au4s2l3

Can you please clear the cache and check it again?


JacqK

February 8, 2023 at 12:50 pm

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Sam

  • Support Staff

February 9, 2023 at 6:49 am

Hi Joe,

Got the issue. I can see the area but the pointer is not showing.

Upon further checking I found this issue in the website: https://prnt.sc/k7eCt6F2j1c-

The issue might due to the API you are using for map.

You can check the URL here to get more details about the issue: https://developers.google.com/maps/documentation/javascript/url-params#required_parameters


Tony

  • Support Staff

February 9, 2023 at 7:24 am

Hi Joe,

Looks like you are running version 4.10.40.p and the latest version is currently .44, can you update to the latest version and see if the issue persists, please?


JacqK

February 17, 2023 at 12:56 pm

Hi Tony

I updated to the latest EE4 but the issue still persists.

Hoping we can work out a solution.

Regards

Joe


Tony

  • Support Staff

February 20, 2023 at 4:42 pm

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