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Google map not showing for my event even though API in place

Posted: September 25, 2019 at 4:42 pm

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SiXProduction1600E

September 25, 2019 at 4:42 pm

Hello – I’ve created an event and created an API for my domain – I’ve pasted this into the Venue settings but my maps are still showing as grey boxes – what am I doing wrong?


Tony

  • Support Staff

September 26, 2019 at 2:48 am

Hi there,

Have you enabled billing on your Google account? Theres a ‘free’ credit that is applied to your account but as Google Maps are no longer free, Google requires billing enabled on your account for them to work.

If you open up Chrome Dev Tool and look in the console section when viewing the above page, does it show an error from Google?

Or if you can post a link to the page in question I can check it over (you can mark your reply private if preferred).


SiXProduction1600E

September 26, 2019 at 9:43 am

This reply has been marked as private.


Josh

  • Support Staff

September 26, 2019 at 10:10 am

Hi,

The page you shared has this message from Google in the error console:

Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

You can log into your account at the above URL and make sure you have billing enabled for the Google Maps JavaScript API. You may be using another maps API on the other parts of the site.


SiXProduction1600E

September 26, 2019 at 10:40 am

Many thanks – billing was enabled but not allocated to the domain – problem solved!
thanks again


Tony

  • Support Staff

September 26, 2019 at 2:35 pm

Great, easy fix 🙂

Any further problems just let us know.

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