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GL Update Error

Posted: February 10, 2017 at 11:57 am

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Maccabee Levine

February 10, 2017 at 11:57 am

I have people registering and paying for an event. I am getting my email notice that a registration has happened. However I am also getting an email notice that there is a GL Update Error:

This message is an automated notification to inform you that one or more errors occurred while trying to update the host system (General Ledger). Below are the error details.

Session Id:198
System Tracking Id:16496
Date/Time:February 10, 2017 12:48:20 PM CST


Josh

  • Support Staff

February 10, 2017 at 12:01 pm

Hi there,

You should probably contact your host about the errors you’re seeing, those are not errors from Event Espresso.


Maccabee Levine

February 10, 2017 at 12:12 pm

We host your product. Never seen this error before. Is this a WordPress error?


Josh

  • Support Staff

February 10, 2017 at 12:21 pm

I don’t believe that’s a WordPress error, and it’s not an Event Espresso error.


Maccabee Levine

February 10, 2017 at 12:24 pm

ok thanks

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