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Getting Started: Register now not working / shortcodes not displaying.

Posted: July 17, 2014 at 8:42 pm

Viewing 5 reply threads


Chris Dinwoodie

July 17, 2014 at 8:42 pm

Need Help

Wordpress version 3.91
EE4
Removed all other event plugings.
Recently installed EE4
*C hanged from my theme to 2010 to eliminate theme conflicts

I’ve set-up my first event & paypal payment.

Problem 1
When tickets are selected and register now is selected the url changes from

http://www.enterteasement.com/events/august-9th
to
http://www.enterteasement.com/events/august-9th?ee=process_ticket_selections
When register now is selected on http://www.enterteasement.com/events/august-9th?ee=process_ticket_selections
Nothing happens.
Tested in Chrome & Firefox

Problem 2
Events page just defaults to home page.

http://www.enterteasement.com/events/

Problem 3
http://www.enterteasement.com/event-registration

No events displayed. I added a new post with the shortcode
[ESPRESSO_EVENTS]
and the events are displayed correctly.

Please Advise


Tony

  • Support Staff

July 18, 2014 at 3:50 am

Hi Chris,

The calendar widget you currently have active is causing a JavaScript error.

Can you try temporarily removing that widget and retesting please?


Chris Dinwoodie

July 18, 2014 at 6:28 am

Hi I’ve removed it and re-tested – no change.


Josh

  • Support Staff

July 18, 2014 at 9:33 am

Hi Chris,

This looks like things were not set up properly.

Can you check to see if there’s an events page and if there is can you change its slug to something other than events?

Also, please review the Event Espresso > General settings > Critical pages screen and verify that the Registration checkout page is set up correctly with the [ESPRESSO_CHECKOUT] shortcode.


Chris Dinwoodie

July 18, 2014 at 11:49 am

No events page – should there be one?

All shortcodes ok

Registration checkout page set to [ESPRESSO_CHECKOUT]


Lorenzo Orlando Caum

  • Support Staff

July 18, 2014 at 12:24 pm

Hi Chris,

One of the links that you shared are links that are used in Event Espresso 3.

Could you login to your WordPress admin and go to Pages?

Then search for Espresso.

There should be four results as the new /events/ page is virtual and does not use a shortcode.

Please check each page to ensure that there are no duplicate shortcodes. Then save changes and try registering one more time.


Lorenzo

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