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Getting rid of all references to Social Media & Questins and Answers in emails.

Posted: September 9, 2014 at 10:50 am

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hostricity

September 9, 2014 at 10:50 am

EE 4.4.0.beta.011

I know this has been covered, but I’ve been reading the responses about this and I’m not able to fix this issue.

We are not using Questions & Answers or any Social Media at this time and have to get rid of headers and references to them in the emails that go out.

I can’t find the Event Registration Details message that goes out the site owner nor can I find the Event Registration Details message that goes out to the registrant who purchased tickets.

Additionally, there’s social media info, etc. about the venue which we must get rid of.

I’ve tried following the instructions in this forum, but I haven’t been able to find the items mentioned above in the messages area.

QUESTION: Do I have to go through and create a custom template for every message that goes out in order to get rid of this stuff?

It would seem that EE should be smart enough to not put this stuff in the automated emails when none of it is setup in the EE administrator — In other words: If I don’t define a Facebook link, why do you insert it into the emails?


Lorenzo Orlando Caum

  • Support Staff

September 9, 2014 at 11:21 am

Hi,

You would need to edit each message type for each recipient to remove this information.

The questions and answers needs to be removed from the Event List area:

http://cl.ly/image/2w2u2u1y2r0v

The social media icons and links needs to be removed from the main event area:

http://cl.ly/image/120v3J2U1b0X

And also the Event List area:

http://cl.ly/image/2C3S2o3O101o


Lorenzo

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