Support

Home Forums Event Espresso Premium Getting giant pop-ups on Event Start and Event Date fields

Getting giant pop-ups on Event Start and Event Date fields

Posted: February 15, 2022 at 11:07 am

Viewing 5 reply threads


abchouston

February 15, 2022 at 11:07 am

Upgraded to 4.10.26.p recently. Was probably a few versions behind before this, but did not experience this issue previous to that upgrade.

Click on the field, and lots of crazy stuff appears on the screen.
Running FireFox.


Tony

  • Support Staff

February 16, 2022 at 3:49 am

Hi there,

Was probably a few versions behind before this, but did not experience this issue previous to that upgrade.

How many versions? You can check this in Event Espresso -> Maintenance -> System Information.

Search for ‘ee activation history’ using your browser and it will list your activation history.

Click on the field, and lots of crazy stuff appears on the screen.
Running FireFox.

Can you add a screenshot of what you are seeing, please?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


abchouston

February 17, 2022 at 3:26 pm

Thanks, Tony. Was kind of hoping it was something that was easily reproduced.

My last previous update was done: 2021-09-01 12:21:23

Screenshot:
https://americasboatingclubhouston.org/wp-content/uploads/2022/02/EventEspressoCalendarError.jpg


Tony

  • Support Staff

February 18, 2022 at 4:23 am

Wow, wasn’t expecting that.

I can’t reproduce this, it’s likely a conflict. Did you update other plugins at the same time?

I’m getting there’s some CSS from another plugin loading in the editor, mind if I take a look and see if I can spot it?

If so you can send temp login details using this form: https://eventespresso.com/send-login-details/


abchouston

February 20, 2022 at 6:02 am

I thought it would be wise to do a little more troubleshooting before giving you the login. After I updated a plugin called “WP Photo Album Plus”, the problem is resolved.
Sorry for the trouble.


Tony

  • Support Staff

February 21, 2022 at 5:55 am

No problem, thanks for the update.

Sounds like that plugin is adding additional CSS to EE’s event editor (it may well need to if it’s loading additional features on it) and that conflicted with the date pickers.

Either way, I’m glad you found the problem.

Viewing 5 reply threads

The support post ‘Getting giant pop-ups on Event Start and Event Date fields’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso