Posted: December 12, 2020 at 11:07 pm
I get this error whenever I create a promotion. I deleted the one causing the error and it repeats itself again on any new one. There is no choice of Promotion type while creating the promotion. I checked the hosting provider and there seems to be no errors on their side. |
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Hi there, Go to Event Espresso -> Pricing -> Price Types. Do you have any price types in the trash? If so restore them. Do you still get the same error? |
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Yes thank you, restore trashed “pricing type” was helpful. |
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The banner is displayed for ‘Non-coded’ promotions (promotions without a code) and those that have something in the ‘Banner text’ field. So are you using a promotion without a code set and have you set the banner text? It does not display on the checkout page but displays above the Ticket Selector for the event the promotion applies to. |
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Awesome, Got it! looks like to leave the promotion code field blank is the key to see the banner (I just love that banner idea and design:) . Thank you for the quick respond. |
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Just to be clear, promotions that do now have a ‘code’ set on them will automatically apply to each of the events they are set to apply to and that’s why they show the banner on the ticket selector (as they automatically apply). For ‘coded’ promotions we don’t show the banner as they can be used for ‘secret’ promotions (if you don’t have the code you can’t apply the promotion) so a banner highlights a promotion and admins then receive messages regarding the promotion. |
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Understand, pretty clear instruction! I m trying to set up Early Bird dollar discount and % sibling discount, it all works out with these two promotion function. |
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Awesome, I’m glad it’s working for you. Any further issues/questions just let us know. |
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