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Melanie Kusmik
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March 21, 2016 at 12:29 am
Hello,
Can you please tell me why i got this error when i try to re-edit attendee information after registration from “your registrations” in wp-user-integrations
Below is error which i got when clicked on edit info link.
“An error has occurred:
We’re sorry but there appears to be an error with the “reg_url_link” or the primary registrant for this transaction. Please refresh the page and try again or contact support.”
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Tony
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March 21, 2016 at 7:12 am
Hi Melanie,
This usually happens when you open multiple registrations without finalizing the previous one.
So if you ‘My Registrations’ and click to edit one registration you open up a ‘session’. If you then click back (or open in aother tab) a different registration you open up a registration that checks if you have a session in progress, if you do the above error is shown.
Try visiting the /registration-cancelled/ page on your site and retesting the link within ‘My Registrations’ you click previously.
Does it work then?
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