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paintingwithrita
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March 27, 2016 at 6:44 pm
I just purchased and downloaded the latest EE4 core 4.8.38 on WordPress 4.4.2 on Azure. I get the following error when I activate the EE core plugin. I have tried 3 times by completely deleting the plugin, re-uploading and attempting to activate. Same error each time
Fatal error: Uncaught exception ‘EE_Error’ with message ‘ The html messenger or the receipt message_type are not active. Are you sure they exist?’ in D:\home\site\wwwroot\wp-content\plugins\event-espresso-core-reg\core\libraries\messages\EE_messages.lib.php:557
Stack trace:
#0 D:\home\site\wwwroot\wp-content\plugins\event-espresso-core-reg\core\libraries\messages\EE_messages.lib.php(581): EE_messages->_validate_setup(‘html’, ‘receipt’, true)
#1 D:\home\site\wwwroot\wp-content\plugins\event-espresso-core-reg\core\helpers\EEH_MSG_Template.helper.php(82): EE_messages->create_new_templates(‘html’, ‘receipt’, 0, true)
#2 D:\home\site\wwwroot\wp-content\plugins\event-espresso-core-reg\core\helpers\EEH_Activation.helper.php(1380): EEH_MSG_Template::generate_new_templates(‘html’, Array, ”, true)
#3 D:\home\site\wwwroot\wp-content\plugins\event-espresso-core-reg\core\helpers\EEH_Activation.helper.php(111): EEH_Activation::generate_default_message_templates()
#4 D:\home\site\wwwroot\wp-content\plugins\event-espresso-core-reg\core\ in D:\home\site\wwwroot\wp-content\plugins\event-espresso-core-reg\core\libraries\messages\EE_messages.lib.php on line 557
It appears the plugin installs because the menus show up
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paintingwithrita
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March 27, 2016 at 6:47 pm
Menus show but it blows up when you click the main Event Espresso menu link with: The incoming statuses argument must be an array with keys as the $status_id and values as the $status_code EEM_Status – localized_status – 240.
So it obviously is not installing correctly.
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Lorenzo Orlando Caum
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March 28, 2016 at 6:47 am
Hello,
Your issue is related to a Windows-based server which is not supported. We develop and test on Apache and Nginx servers.
https://eventespresso.com/requirements/
Could you switch your site to one of the supported servers?
—
Lorenzo
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