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Getting error that my sitekey is only valid for one domain, but I only have one.

Posted: September 18, 2013 at 9:13 am

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Sera Drevenak

September 18, 2013 at 9:13 am

This happened to me once before, and after a reset, I redid the key and everything was fine.


Garth

  • Support Staff

September 18, 2013 at 10:31 am

Unless someone else reset your license key recently, it doesn’t look like we can validate your key. Will you verity that your license key is in your Event Espresso General settings?


Sera Drevenak

September 18, 2013 at 11:03 am

It is.


Dean

September 19, 2013 at 1:41 am

Hi,

Does you site or server have anything that can block communication with other servers? That would be one reason why we cannot see your site’s licence key.

Also, can you check the key in the General Settings page to make sure there are no spaces before or after it.

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