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Tucson Web
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September 8, 2022 at 11:42 am
I am not getting emails when people register using Event Espresso. I used to, but for some reason now I don’t. Is there a way to print out a “pretty” form from the registration information like the ones that used to be emailed to me?
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Tony
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September 8, 2022 at 1:18 pm
Hi there,
It’s not possible to print them, but we can troubleshoot why you aren’t getting the emails if that helps?
If you go to Event Espresso -> Messages -> Message activity, can you see the ‘missing’ emails listed there?
If so, what colour ‘status bar’ (the coloured bar to the right of each message) do they have?
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Tucson Web
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September 24, 2022 at 12:25 pm
This reply has been marked as private.
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Tony
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September 26, 2022 at 3:49 am
Yeah, they should be split with a comma to be multiple email addresses.
If you go to Event Espresso -> Messages -> Default Message templates -> Registration Approved -> Edit Event Admin.
Are the emails listed in the ‘To’ field there? If so, make sure they are separated with a comma, if they aren’t listed, what is shown?
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