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Getting cut off the ticket whenever print.

Posted: September 15, 2015 at 1:26 am

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steven

September 15, 2015 at 1:26 am

Hai,
I need help from you about event espresso plugin.
whenever purchase the double tickets and go to the printing section it will show the on ticket cut off getting one is totally colapse.
i need want one ticket in one A4 sheet paper (or) i need put two tickets in one A4 paper. please help me soon …


Seth Shoultes

  • Support Staff

September 15, 2015 at 9:52 pm

Can you please post an example? Or maybe the url to a ticket that is cut off?


Marcus

September 29, 2015 at 2:28 am

I am going to pick up on this. …I have the same problem.

Here is the ticket link: https://www.insynctickets.com/?ee=ee-txn-tickets-url&token=1-c0bf603ae51cb9c534e8d73be658d0f5

On my printer it fits perfectly a ticket on each page, ..but not on the client where it starts the second ticket on the first page. I know all printers have different settings and we must make the design small enough to fit on any page, …BUT we need to add something this starts a new page for EACH ticket. …this is essential else we cannot control multiple ticket printing (or it needs to create a pdf file).

Please advise.


Marcus

September 29, 2015 at 2:36 am

SOLUTION: Go into the Messages > Ticket (assuming you have the ticketing addon) and at the top of the template code add this:

<style>
@media print{.newpage {page-break-before:always}}
</style>

Then at the base of the file add:

<div class="newpage"></div>

This will force each new ticket onto a new page for the printer, …just make sure each ticket is SURE to fit onto one page, ..even on printers with smaller US Letter size paper instead of A4. If unsure leave extra space 😉


Lorenzo Orlando Caum

  • Support Staff

September 30, 2015 at 1:29 pm

Hi Marcus,

Thanks for sharing your solution. That is what was shared in a feature request that we have for this:

http://stackoverflow.com/questions/1664049/can-i-force-a-page-jump-in-html-printing


Lorenzo

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