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Getting an issue while creating custom email notifications from the event itself

Posted: October 19, 2023 at 8:40 am

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zubricks

October 19, 2023 at 8:40 am

Dear Team,

We recently upgraded our EE plugin to the latest version, 5.0.10, and also updated WordPress to the latest version, 6.3.2. However, we have encountered an issue when attempting to create custom email notifications from the event itself. The spinning wheel continues to spin indefinitely, and the custom notifications are not being created.

This issue did not occur with the previous version of the plugin 5.0.7 and WordPress version 6.3.

We have already attempted to troubleshoot the issue by switching to a default theme and deactivating all other plugins, but the problem persists. It appears that there may be an compatibility issue between the latest version of the plugin and the latest version of WordPress.

We appreciate your assistance in resolving this matter.

Best regards,


zubricks

October 19, 2023 at 8:42 am

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Tony

  • Support Staff

October 19, 2023 at 9:00 am

Hi there,

We fixed this in the latest version which is currently 5.0.11.p

If you don’t see the update available on your site got to Event Espresso -> General settings. Make no changes and just hit save to force a version check.

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