Support

April 5, 2017 at 4:35 pm

I am unable to open Event Espresso General Settings page. When I click on the link Event Espresso >> Settings >> General Settings (https://xxxxxxx.org/wp-admin/admin.php?page=espresso_general_settings) the page freezes and never shows the General Settings page. In fact, the whole site locks up and stops loading any pages. Eventually, by clicking on another item, like the Event Espresso Events list, the page opens and the site gets unfrozen. However, I still can’t get the General Settings page to load.

Here are the details on my wordpress site:
– WordPress Version: 4.7.3
– PHP Version: 5.6.30
– MySQL Version: 5.5.54
– Event Espresso Version: 4.9.36.p
– Event Espresso Add-ons installed:
— EE4 Events Calendar Add-on v3.2.8.p
— EE4 Promotions and Discount Codes v1.0.10.p
— EE4 Printable Tickets Add-on v1.0.4.p
— EE4 Attendee Mover v1.0.1.p
— EE4 Event App Customization Add-on v1.0.0.p
— EE4 Multiple Event Registration v2.0.12.p
— EE4 MailChimp Integration v2.3.4.p
— EE4 People Add-on v1.0.5.p
— EE4 Events Social Sharing Add-on v1.0.p
— EE4 Events Table View Template v1.3.5.p
— EE4 Events Grid View Template v1.2.3.p
— EE4 Flexible Payment Method v1.0.0.p

Thanks in advance!
—
Joshua