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Frontend-Only Maintenance Mode: Logged in as Admin, still can't access events.

Posted: August 31, 2017 at 10:41 am

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GravityStack

August 31, 2017 at 10:41 am

I’ve used Frontend Maintenance Mode a few times to test new events and mess around and train clients before presenting stuff to the world, and it usually works great, but today I turned it on and, while logged in as an Administrator user, I’m getting: “Event Registration has been temporarily closed while system maintenance is being performed. We’re sorry for any inconveniences this may have caused. Please try back again later.”

So I can’t test anything. I’ve tried two different admin users, both get the same result. I’ve got the admin bar showing on the same page as this message, so I know I haven’t accidentally logged out or anything. I’m not sure where to look for clues about what’s changed.

Any assistance is much appreciated!


Josh

  • Support Staff

August 31, 2017 at 10:58 am

Hi there,

It turns out something changed with the Frontend-Only Maintenance Mode and despite its now incorrect text that says admins can access events while in Maintenance Mode, they actually cannot.

What you can do instead is set the event’s post status to Draft or set its Visibility to Private and that way the events will not show on the front end to logged out users.


GravityStack

August 31, 2017 at 1:17 pm

Oh ok. That will work then.

Thanks for the clarification!


Josh

  • Support Staff

August 31, 2017 at 4:07 pm

You’re welcome. This is something that will eventually be fixed because as we expect the Front-end only maintenance mode should allow admins to view the events. We’ll update this thread when there’s a fix included in an update release.

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