Support

Home Forums Event Espresso Premium From E-mail name for Customer Receipt/Purchase Confirmation emails

From E-mail name for Customer Receipt/Purchase Confirmation emails

Posted: September 14, 2014 at 5:34 pm

Viewing 2 reply threads


Idlewild

September 14, 2014 at 5:34 pm

Hi,

i want to change the sender name of the kind of email.
I managed to change the other ones with the fancy email headers trick, but this one has the right email address, but the email sender name is my personal name and not the one of the company.

Or could this be also related to my authorize.net payment account.

Thanks


Tony

  • Support Staff

September 15, 2014 at 7:26 am

Is this using EE3 or EE4?

I think the email you mention is being sent from auth.net but need to know which EE version you are using so I can investigate further.


Sidney Harrell

September 15, 2014 at 8:05 am

All the EE3 emails should be using the organization name from the EE general settings as the sender name. Can you provide a screenshot of what you are seeing? (you can upload screenshots to a picture sharing service like flickr and post the links here)

Viewing 2 reply threads

The support post ‘From E-mail name for Customer Receipt/Purchase Confirmation emails’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso