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Free Ticket with Paid Ticket Remains Pending After Payment Completion

Posted: January 28, 2016 at 5:26 pm

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raffy

January 28, 2016 at 5:26 pm

I have three events. One event has two tickets. One is free and the other has a price. The other two events have tickets which all have prices. Tickets for all events can be bought together with the multiple event plugin.

When the payment is processed for the transaction for the complete amount, all registrants are approved except the free ticket. It remains pending.

Please approve the free ticket if the whole amount for the transaction is paid.


Tony

  • Support Staff

    •

January 29, 2016 at 3:14 am

Hi Raffy,

Which payment method are you currently using?

Are you using the latest version of EE4 as this should happen by default.
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Updated by Tony 8 years, 11 months ago ago

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