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James Stephens
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December 4, 2014 at 11:48 pm
Wordpress Version: 4.0.1
Event Espresso Version: 4.4.5p
New Install
My events do not have any tickets shipped to the attendees, and I need to zero out the shipping charges since we don’t actually send them anything. I’m using PayPal Standard, and it’s using an $8 shipping charge on a $115 purchase. I looked through the menus and I can’t figure out where this is coming from.
Please help 🙂
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Lorenzo Orlando Caum
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December 5, 2014 at 12:21 am
Hi James,
Event Espresso doesn’t add shipping charges.
However, there is an option to setup taxes and shipping through your PayPal account. That may be what is happening. See this page:
https://www.paypal.com/webapps/mpp/get-started/tax-and-shipping/
The link for shipping on that page should take you to this setting area in your PayPal.com account.
—
Lorenzo
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James Stephens
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December 5, 2014 at 12:28 am
I actually figured out what it was doing. If I set the ‘Shipping Address Options’ to ‘Do not prompt for an address’ PayPal doesn’t add the shipping. We use a organization wide PayPal account and I can’t turn off the shipping charges account wide, but I can turn it off for Event Espresso. Thanks!
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