Support

Home Forums Event Espresso Premium Form Fields are blacked-out

Form Fields are blacked-out

Posted: August 5, 2015 at 12:33 pm

Viewing 2 reply threads


yycomedy

August 5, 2015 at 12:33 pm

Certain users/purchasers cannot register/buy tickets for events because they can’t put their curser in the form field. Form fields are blacked out. The form fields won’t populate. Other users/purchasers have purchased tickets (seemingly with no issue). Urgently need fix, not sure how many unhappy comedy festival fans are disappointed when they can’t buy tickets.


Tony

  • Support Staff

August 5, 2015 at 1:01 pm

Hi there,

Looking at your site it looks like you are loading custom templates for the registration page.

Have you have some custom development work done with a previous version of EE?

Do you have FTP access to the site?


Lorenzo Orlando Caum

  • Support Staff

August 5, 2015 at 2:11 pm

Hello, I sent an update via email regarding your support token request.

Thank you.


Lorenzo

Viewing 2 reply threads

The support post ‘Form Fields are blacked-out’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso