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Quincy Cunningham
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November 5, 2012 at 1:31 pm
Hi all,
I did the pem file step, configured the settings and set things up to debugging mode. Now, it looks like for the most part it all works, but the output says
var_dump of result:
string(69) “FAILURECould not connect.”
Result of executing curl transfer: couldn’t connect to host
What am I doing wrong?
Thanks!
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Quincy Cunningham
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November 5, 2012 at 3:02 pm
This is what I get when I submit in the thank you page:
Class/Event:
Corn Belt Seed Conference
Primary Registrant:
Marianella Moreno
Payment Type:
First Data
Payment Date:
November 5, 2012
Amount Paid/Owed:
$1.00
Payment Status:
Incomplete
Registration ID:
2-50981a803e035
Transaction ID:
<
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Josh
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November 5, 2012 at 4:50 pm
Hi Quincy,
Did you check whether PHP is compiled with the cURL module? The Event Espresso requirements plugin runs an automated test that checks for cURL. You can download it from the requirements page:
https://eventespresso.com/requirements/
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Quincy Cunningham
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November 5, 2012 at 5:29 pm
It does have cURL. Just ran the test. I have a few other warnings, would these affect this functionality?
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Quincy Cunningham
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November 6, 2012 at 12:16 pm
The returned text that appears in the Thank You page.
Class/Event: Corn Belt Seed Conference
Primary Registrant: Marianella Moreno
Payment Type: First Data
Payment Date: November 6, 2012
Amount Paid/Owed: $1.00
Payment Status: Incomplete
Registration ID: 2-50996122bf32b
Transaction ID: <
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Josh
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November 6, 2012 at 2:25 pm
Hi there,
Can you verify which type of FirstData account that they set you up with? Event Espresso supports these three types: The older-style on-site First Data, First Data connect 2 (off-site). and the newer First Data E4.
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Quincy Cunningham
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November 6, 2012 at 2:39 pm
This is a new account with the API functionality that was setup last week. I would assume is the newer E4?
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Quincy Cunningham
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November 6, 2012 at 2:49 pm
It says global gateway virtual terminal.
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Josh
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November 6, 2012 at 3:04 pm
That sounds like the older one, but let’s try to double check.
When you log into your account, is it at one of these URLs?
https://globalgatewaye4.firstdata.com/?lang=en
https://secure.linkpt.net/lpc/servlet/LPCLogin
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Quincy Cunningham
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November 6, 2012 at 3:11 pm
I log onto with this link:
http://www.firstdata.com/ecommerce
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Quincy Cunningham
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November 6, 2012 at 3:13 pm
this one also works:
https://secure.linkpt.net/lpc/servlet/LPCLogin
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Josh
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November 6, 2012 at 5:19 pm
That’s the older First Data gateway. You can switch the gateway’s debugging settings in Event Espresso>Payment settings and it will give you more verbose error output when you go through a test payment.
It may be a case where the Pem file’s permissions are not allowing it to be read. You could try changing them to 777 temporarily to see if that makes a difference.
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Quincy Cunningham
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November 6, 2012 at 5:33 pm
Hello,
I set the permissions to 777 and after running the transaction, the more verbose error says:
Result of executing curl transfer: couldn’t connect to host
server responds:
var_dump of order data:
string(69) “FAILURECould not connect.”
The rest is the output of all the form information.
Thanks!
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Josh
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November 7, 2012 at 5:02 pm
If anyone else is experiencing this issue, please check with your host and verify that the server is not blocking the outbound 1129 port. FirstData uses that port to communicate with your site.
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