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First Data e4

Posted: August 12, 2014 at 12:25 pm

Viewing 7 reply threads


Ritchard Elkins

August 12, 2014 at 12:25 pm

I am having a problem integrating the first data e4 payment with the event espresso software. When I called the first data people they are saying that EE isnt putting out the right hash? im getting this error

x_fp_hash : Could not validate the integrity of the payment from the transaction key, x_fp_hash, x_fp_sequence, x_fp_timestamp, x_amount, and (optionally) x_currency_code values of the request.


Ritchard Elkins

August 12, 2014 at 12:31 pm

if it helps i created a login for you look at the site

**redacted**

  • This reply was modified 10 years, 3 months ago by Josh. Reason: Removed log in credentials


Sidney Harrell

August 12, 2014 at 3:15 pm

Can you check for extra spaces at the start or end of your transaction key in the payment settings? Everything else in the form looks ok.


Ritchard Elkins

August 13, 2014 at 6:16 am

I checked and everything is correct there. Im wonder if it has something to do with the relay response url? in the box it says http://www.aci-carolinas.org/?type=firstdata_e4&page_id=7 but when i click the question mark next to it it says http://www.aci-carolinas.org/?page_id=778 ?


Ritchard Elkins

August 13, 2014 at 6:19 am

and this is the error im still getting from first data * x_fp_hash : Could not validate the integrity of the payment from the transaction key, x_fp_hash, x_fp_sequence, x_fp_timestamp, x_amount, and (optionally) x_currency_code values of the request.


Lorenzo Orlando Caum

  • Support Staff

August 13, 2014 at 8:08 am

Hello,

Could you regenerate your transaction key in First Data?

Then copy it and save changes in First Data. Then paste the new transaction key into your payment methods for First Data within the WordPress dashboard.


Lorenzo


Ritchard Elkins

August 13, 2014 at 8:53 am

That worked! Youre the man lorenzo thanks so much for your help!!!


Lorenzo Orlando Caum

  • Support Staff

August 13, 2014 at 9:04 am

That is great news! Thanks for confirming.


Lorenzo

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