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hougsm
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January 22, 2015 at 9:45 am
I am considering buying Event Espresso for my website. I am currently using the free version, Event Espresso Lite, as a sample. The most important function for me is the customized registration forms and PayPal combatibitlity, which I cannot really test in this version.
I am, however, having spacing issue with the “test event” I created when I use the Firefox browser. Please see the following screen shot:
https://picasaweb.google.com/108318993309219301247/Desktop?authuser=0&authkey=Gv1sRgCNn0hPbsi6rvbw&feat=directlink
Can you please advise as to how I might obtain a guaranteed fix for this before I buy? Also, is the technical support included in the licensing fee?
Thank you in advance for your assistance.
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Josh
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January 22, 2015 at 9:57 am
Hi there,
Usually spacing/layout issues on the reg page are due to a theme conflict. Can you try activating the themeroller option in Event Espresso > Template settings to see if that fixes the layout. Or better yet, you could try installing Event Espresso 4 decaf instead.
Technical support via the forums is included in the support license fee.
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Tony
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January 22, 2015 at 10:19 am
Hi,
Can you link us to your event page please so we can investigate this?
The license gives you access to updates and support for 1 year.
Do you know we actually have 2 different version of Event Espresso currently? EE3 and EE4. You can try Event Espresso 4 Decaf (free version) here:
https://wordpress.org/plugins/event-espresso-decaf/
EE4 core has more features but does not currently support the same feature set as EE3 and is not compatible with any of the Add-ons. You’ll find a comparison here:
https://eventespresso.com/differences-ee4-ee3/
If depends on your requirements which is best to use, if you need any specific information just let me know.
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