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kiwih
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August 10, 2016 at 4:05 am
Hi there,
I was reading many forum posts and it seems many people having the problem, that the featured image is not shown.
I am using the latest event espresso plugin.
The featured image is shown in the grid view, but not shown on the single event’s page.
as theme I am using the themify split theme.
already contacted the support there and they say it seems all ok from their side.
here is the link to the single event:
http://andrea.schurtertom.com/events/suedafrika-11-feb-26-feb-2017/
here the link to the grid view:
http://andrea.schurtertom.com/2016/07/18/travels/
can you tell me why and how I can solve this issue?
thanks
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Tony
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August 10, 2016 at 4:11 am
Hi there,
Event Espresso events are custom post types (with some additional information) so basically if you theme does not output the feature images for posts (or only outputs the feature image for specific posts types) then EE events will not display the feature image.
Does the theme output feature images on posts currently?
Does it have a settings page that allows you to select where the feature images is output?
If you’d like to send a copy of the theme over to us we can take a look, you can do so using support[at]eventespresso.com
(Note depending on the size of the theme you may need to host it on something like Dropbox and send us a link we can use to download the theme)
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kiwih
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August 10, 2016 at 4:20 am
hi, thanks for the quick reply.
Does the theme output feature images on posts currently?
as you can see on the grid view page, the featured image is shown on the right side, which is just a normal wp post.
Does it have a settings page that allows you to select where the feature images is output?
no, I could not find any settings like this.
If you’d like to send a copy of the theme over to us we can take a look, you can do so using support[at]eventespresso.com
I will send you the theme by email.
best Wishes
tom
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Tony
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August 10, 2016 at 4:27 am
as you can see on the grid view page, the featured image is shown on the right side, which is just a normal wp post.
The grid images are the feature images set within the event but your using our Grid View Template to output that grid, its not your theme outputting those images in that case.
To clarify, the single event page, here: http://andrea.schurtertom.com/events/suedafrika-11-feb-26-feb-2017/
Is controlled by your theme.
The output here: http://take.ms/hqoSP
Is output by the grid view template.
Which means your Events have the feature images set on them but your theme is not outputting the image for the event on the single event template.
I’m not sure if the image on the left is a featured image for the travels post, or an image added within the contact by your theme currently, but I’ll take a look at the theme shortly.
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kiwih
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August 10, 2016 at 4:31 am
sorry I wanted to say, the image on the left side is a normal featured image 🙂
i mixed up left and right …
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Tony
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August 10, 2016 at 6:51 am
I had a look at the theme and it looks like it only supports the feature image for posts, pages and their custom post type ‘portfolio’ by default.
To test this I created a quick plugin and added the function from here:
https://codex.wordpress.org/Post_Types#Custom_Post_Types
Adding support for thumbnails using:
'supports' => array(
'title',
'editor',
'excerpt',
'thumbnail',
)
The result is a new custom post type call Products. Adding a new product and selecting a feature images does not show the feature image for that post.
Within the admin – http://take.ms/nN0Yc
Front end – http://take.ms/usVsC
Then do the same with a standard ‘post’.
Admin – http://take.ms/F4BGT
Front end – http://take.ms/v3I7l
So it seems the theme checks for specific post types before outputting the feature image.
You will need to contact the theme support to find out how you add support for additional post types (if its available)
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