|
Melanie Townsend
|
October 23, 2014 at 1:51 am
my calendar caused my wordpress site to crash, it says fatal error. I purchased a support token, what a joke, still no support, I can’t even get hold of anyone
|
|
Tony
|
October 23, 2014 at 2:21 am
Hi Melanie,
I’m sorry your having problems within Event Espresso.
To redeem your support token go to Your Account Page scroll down a little and just delow your support license will be a link to redeem your support token.
If you can provide details of your problem and relevant login details using that form we can start working on resolving this.
|
|
Tony
|
October 23, 2014 at 3:22 am
Hi Melanie,
I have replied to your support token requesting FTP details as we need to re-activate Event Espresso to diagnose the issue, however if activating EE causes a fatal error the only way to then disable it once again is via FTP so we can not continue until we have those details.
|
