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Fatal Error on install

Posted: July 19, 2015 at 10:37 pm

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Premier Speakers

July 19, 2015 at 10:37 pm

Hi
I’m getting this message on a fresh install:

Fatal error: Call to undefined function ctype_alpha() in /Applications/AMPPS/www/ee4/wp-content/plugins/event-espresso-core-reg/core/helpers/EEH_Inflector.helper.php on line 96

Environment: Localhost » AMPPS, MAC OS X 10.9.3
PHP 5.5
Wordpress: 4.2.2
EE: Version 4.7.9.p

The error is preventing me from adding events. Can you shed some light on this please?


Tony

  • Support Staff

July 20, 2015 at 2:33 am

Hi there,

That error means Event Espresso is calling a function that doesn’t exist, however the function listed is ctype_alpha() which is a core PHP function that has been included since PHP v4.0.4

Can you double check the full version number of PHP you are running please?

If EE is able to activate you can go to Event Espresso -> Maintenance -> System Info and find the PHP version there.


Premier Speakers

July 20, 2015 at 8:34 pm

Under Maintenance I see three relevant messages.
At the top of the page, I see:
“Event Espresso recommends PHP version 5.4.33 or greater for optimal performance. You are currently running version 5.4.32.”

Under Raw System Data, I see:
“[php_version] => 5.4.32”

Lower down, under environment I see:
“environment
php
max_input_vars 1000
version 5.4.32”

Does this help?


Tony

  • Support Staff

July 21, 2015 at 3:46 am

Unfortunately not, well sort of 🙂

Your running PHP 5.4.32 locally, which should include that core PHP function, but may need the PHP Extension to be enabled.

Can you check if the ctype PHP Extension is enabled on your install please, I’ve not used ampps before but a quick search shows it has some form of control panel which should allow you to se the available extensions:

http://stackoverflow.com/questions/24867361/problems-with-ampps

If you follow the steps in that post do you see a ‘ctype’ extension?


Premier Speakers

July 22, 2015 at 9:44 pm

Thanks for your help. Problem solved. I had to enable the extension in the AMMPS setup.

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