Posted: February 26, 2015 at 5:15 pm
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Greetings, the only disabled payment option i have is PyaPal Standard I have around 80 people registered, and they all said they made the payment but it did not reflect in my eventespresso, it states that many are incomplete payment, others are abandonment. although i tried myself and made the payment and what i ended up is that my payment was successful in paypal but when i returned to my website this error showed up
and it shows up in the eventespresso as if they payment were abandonment! the styled am using via “My Custom CSS Options plug in” is
please help me ASAP |
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Hi, We came across this issue once before, the customer was using a plugin called WordFence (a security plugin). Are you using this plugin or any other security plugins? The short term resolution for that client was to disable the security plugin, as the problem only occurred when it was enabled. No formal resolution was found. |
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Hi Dean, No, am not using WordFence plugin and not using any secruity plugin whatsoever, the following is all plug ins that i have activated inactivate |
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Thanks! It looks like this is an EE issue, though at first the developers and I didn’t think it was. We are currently resolving a fix for it that will be included in the next version. |
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What can i do currently to resolve this? If i went to each transaction page and clicked “Make a Payment” does that going to reflect on my paypal account and consider the payment complete? |
Which version number of Event Espresso 4 are you using? Event Espresso makes no changes to your PayPal account, only the transaction within Event Espresso itself. When looking within one of the transactions, do you see any payments, like this? – http://take.ms/WHsBM |
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am using EE4 the latest version. Yes, some of them are abandonment and looks like the picture while in this example when i did the process myself the payment were actually dedicated from my account. while most of the others their status is “incomplete” and they say they also got dedicated from their accounts i bought a token for priority support and provided you with access to the website. |
Hi Khalid, There’s an update ready that includes a fix for the wp_http_cookie issue. Normally the wp_remote_request for the PayPal IPN does not set a WP_http_cookie in its response, but this version adds a way for Event Espresso to handle it if it does. If you go to your Event Espresso > General Settings page and save the settings, you’ll get an update notification on your WP Plugins page. As an aside, in the CSS that you posted, there’s a block of JavaScript code in there. That may or may not be allowed to be input in your CSS plugin. So if you’re having troubles with that code executing, that’s probably why. There are other WP plugins that allow you to inject custom JavaScript onto front end pages, or you can also add custom JavaScript via a custom function in your theme’s functions.php file. There a lot of tutorials on the web that outline how to add custom JavaScript to a WordPress site that you can find by doing a quick search. |
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Josh, I just updated the plugin, I thought i get the update notification automatically and am not sure why these steps are required to show the update. thanks for sharing this. as for
Could you be more specific to which line you are pointing that block of javascript? so i can delete it entirely for now and add it back properly the way you mentioned later on? these codes are one for three functions: 1- Fixing the grid view text over the picture |
The entire block of JavaScript, outlined in pink here, should not be added via a custom CSS plugin. CSS plugins are for adding CSS, not JavaScript. |
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Josh, It’s all black nothing is pinkish, but i guess you mean:
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Hi, that is correct: http://cl.ly/image/3n2d1L071d1F It should be moved out of the file since CSS files are for holding styles. You should be able to update it via the settings are for My Custom CSS. — |
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