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FATAL ERROR in list of messages

Posted: February 4, 2015 at 12:00 pm

Viewing 27 reply threads


Visual Facilitators

February 4, 2015 at 12:00 pm

I can not edit all the messages because the list ends after 3 or 5 entries (depending the size of memory) with a Fatal Error:
Fatal error: Out of memory (allocated 38535168) (tried to allocate 34521 bytes) in /””/wp-includes/functions.php on line 288
I changed the memory in the wp-config.php to 64M to 90M to 128M and 256M but the Error stays. Only it appears after 3rd or the 5th entry in list.


Visual Facilitators

February 4, 2015 at 12:01 pm

This happend only after updating to 4.6.0


Lorenzo Orlando Caum

  • Support Staff

February 4, 2015 at 12:09 pm

Hi Heinz, could you try these steps?

1) Ensure that the WP memory macro is towards the middle of the wp-config.php file

2) Temporarily deactivate and reactivate all plugins

3) Go to Event Espresso –> Messages. Then click on the Settings tab. Toggle it to off and then back to on.

Let us know if this helps.

Thanks


Lorenzo


Visual Facilitators

February 5, 2015 at 7:35 am

Thank you, the update from today helped.
There are less messages now, is that right?


Josh

  • Support Staff

February 5, 2015 at 7:46 am

Hi Heinz,

Can you let us know what’s missing?


Visual Facilitators

February 5, 2015 at 7:46 am

Something seems wrong
1. I don’t see any content in the frames, but the code is there in white.
2. There is no Settings tab, as you suggested above to click on that.


Visual Facilitators

February 5, 2015 at 7:47 am

Can’t upload screenshots


Dean

February 5, 2015 at 8:34 am

Hi Heinz,

Please use a service such as Imgur for screenshots, or a program like Monosnap.


Visual Facilitators

February 5, 2015 at 12:04 pm

Screenshot Message – http://imgur.com/0OskD5L
Screenshot Messages List – http://imgur.com/n6JRa9f

  • This reply was modified 9 years, 9 months ago by Tony. Reason: Fixed links
  • This reply was modified 9 years, 9 months ago by Tony.


Visual Facilitators

February 5, 2015 at 12:06 pm

Screenshot Message
Screenshot Messages list


Lorenzo Orlando Caum

  • Support Staff

February 5, 2015 at 1:10 pm

Hi Heinz, one of your other plugins may be setting the input text area to use a white font so the content is there but it is invisible unless you select it (using your mouse).

Have you tried temporarily deactivating any other plugins?

I would start with plugins that change the styling or functionality of the WP dashboard.


Lorenzo


Visual Facilitators

February 5, 2015 at 1:15 pm

That’s the simplest answer, I know.
I don’t have a Plugin which changes styling of the dashboard, and before the update it worked fine. So it is not the fault of any other plugin but the new version of EE.


Visual Facilitators

February 5, 2015 at 1:16 pm

I like to see the layout of the message (WYSIWYG) like before, not just the code.


Lorenzo Orlando Caum

  • Support Staff

February 5, 2015 at 1:42 pm

Hi, have you already tested with all other plugins deactivated?

We’ll need those troubleshooting steps to be completed as that will be helpful in knowing where the issue is coming from.

Additionally, we aren’t seeing this issue on any of our internal testing sites so there may be something else occurring on your site.

Thanks.


Lorenzo


Visual Facilitators

February 5, 2015 at 2:06 pm

Deactivated all other plugins.
Now:
An error has occurred:
It appears there are multiple copies of the Event Espresso Calendar installed on your server.
Please remove (delete) all copies except for this version: “3.2.1.p”
espresso_calendar – load_espresso_calendar_class – 45


Visual Facilitators

February 5, 2015 at 2:08 pm

Interesting, if I deactivate Contact Form 7 not that but Event Espresso – Calendar (EE 4.3+) is deactivated


Visual Facilitators

February 5, 2015 at 2:10 pm

The Events and the Messages in EE are working fine, with all other plugins deactivated


Visual Facilitators

February 5, 2015 at 2:16 pm

It’s two plugin which causes the problem:
– Ultimate Under Construction page
– WangGuard

I need both.


Visual Facilitators

February 5, 2015 at 2:20 pm

There’s another one:
– Limit Login Attempts


Lorenzo Orlando Caum

  • Support Staff

February 6, 2015 at 12:53 pm

Hi Heinz, please go ahead and reply to this message:

https://eventespresso.com/topic/cant-edit-event-content/#post-139373

We appreciate you opening a different topic and this styling issue appears to be affecting various areas of Event Espresso on your site.

Thanks


Lorenzo


Visual Facilitators

February 8, 2015 at 5:39 am

This might be related but is another topic.
I just updated EE4 again and activated Wangguard.
This happend.
https://cl.ly/image/3c2C0X3W0N2j

I have set my memory up to 90M with wp-config.php. Tried even 128M and 256M. All the same.


Visual Facilitators

February 8, 2015 at 6:04 am

When I have Wangguard and Limit Log Attempts activated and Ultimate Under Construction Page deactivated it looks like this
http://cl.ly/image/1w1V0q1B042t

When I activate Ultimate Under Construction Page as well it looks like this
http://cl.ly/image/0J1E00080S2r

Only if I deactivate all three it is fine and I see all the messages.


Tony

  • Support Staff

February 9, 2015 at 1:00 am

Hi Heinz,

Fatal error: Out of memory (allocated 38279024)

Your server only has ~32M allocated as available to PHP (and therefore WordPress), setting higher values within wp-config.php will only take effect if your host allows those settings.

within wp-config.php add this line:

define( 'WP_MEMORY_LIMIT', '96M' );

just above the comment:

/* That’s all, stop editing! Happy blogging. */

Like this – http://take.ms/NIsps

It must be before the call for wp-settings.php (line 103 in my screenshot)

Then check the messages again, does the error still show? If it does what it the ‘allocated’ value – ‘Out of memory (allocated 38279024)’

If it is the same (or close enough) then your host is not allowing you to allocate more memory, you’ll need to contact them to have them do so. The reason you see this as you activate all 3 plugins is each plugin will use a little more memory, so activating one does not taking you over the limit, but all 3 (and EE) does.


Visual Facilitators

February 9, 2015 at 2:24 am

Thank you!
I had increased the memory through that line before. Had it on 96M, 128M and 256M, but all did not change anything on that issue.
We use hosting from 1&1 in Germany. Will figure out how to solve that.


Dean

February 9, 2015 at 6:11 am

Hi,

So the value of 38279024 did not change when you increased the memory allocation?

If not it could be that the server has set a hard limit to how much memory each site on the server can use. It might be worth checking this with 1 and 1.

See here: https://help.1and1.com/hosting-c37630/scripts-and-programming-languages-c85099/php-c37728/php-memory-limit-a683249.html


Visual Facilitators

February 9, 2015 at 6:31 am

I already have started the process of tranfering the domain to another hosting provider where we have more abilities to change settings.
Thank you for your service.


Tony

  • Support Staff

February 9, 2015 at 8:59 am

Please do let us know how the site works on the new host 🙂


Visual Facilitators

February 15, 2015 at 12:08 pm

We have changed hosting and this error has gone. Will open new topic for new issues

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