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Fatal Error durring a registration

Posted: April 14, 2023 at 11:00 am

Viewing 5 reply threads


TOCIFT

April 14, 2023 at 11:00 am

Hello Tony and EE4 techs,

tocift.org had a fatal error while a client was registering. Can you check it out and make sure it’s nothing with the new update. Our registration started April 1st and we already have a few, so it may be a new issue with the update. I just updated before this reg.

Thanks,

Laura


Tony

  • Support Staff

April 14, 2023 at 11:08 am

Hi Larua,

Do you have the full error that was thrown?


TOCIFT

April 14, 2023 at 2:12 pm

No I don’t. Where would I find that?


Tony

  • Support Staff

April 15, 2023 at 1:14 pm

Your host will usually have a section in your control panel to view PHP errors thrown on the site.

Or within an error_log file in the root directory of the site.


Tony

  • Support Staff

April 17, 2023 at 3:06 pm

None of those relate to Event Espresso s unfortunately don’t help.

Is PHP error logging not enabled on the sever?


TOCIFT

April 17, 2023 at 6:09 pm

I have no idea. I will call my host and make sure.

I just had the same person that said they got the error register and it seemed to work with no problem as far as I can see, so it may have just been a glitch.

I will call this one resolved for now.

Thanks for being so responsive Tony!

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