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Fatal error conflicting with Category pages (2)

Posted: September 12, 2015 at 8:17 am

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Jim Meyer

September 12, 2015 at 8:17 am

Something with EE4 is conflicting with my category pages. I keep getting Error 500. I have been through each of the plugins for the site, disabling them one by one. It is only when EE4 is active that I experience this problem. Is this a known error? Is there a fix?


Lorenzo Orlando Caum

  • Support Staff

September 12, 2015 at 12:57 pm

Hi there Jim,

What is the exact error that you are experiencing? Could you copy and paste it here in a reply? If it is just a general 500 error, then try temporarily enabling WP debugging and then you should see an specific error:

https://gist.github.com/lorenzocaum/848801a1173be464fbe7

Be sure to remove the macro after you paste the error message here. Thanks


Lorenzo


Lorenzo Orlando Caum

  • Support Staff

September 13, 2015 at 7:27 pm

Hello again Jim,

Another member experienced this issue and mentioned that they upgraded Event Espresso by overwriting the existing files and folders.

If this was done, then try deactivating and removing Event Espresso and then download a new copy from your account page:

https://eventespresso.com/users/robobrief/#ee4-downloads

Then upload the zip file and activate through your WP dashboard.


Lorenzo


Jim Meyer

September 24, 2015 at 12:45 pm

Sorry…I have only just round to trying this fix; it worked! Thanks very much!


Lorenzo Orlando Caum

  • Support Staff

September 24, 2015 at 1:25 pm

Glad to hear you got this working again Jim. I’ll update this support post to resolved.


Lorenzo

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