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dchandler
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April 24, 2015 at 12:06 pm
Good afternoon EE Community –
I was not successful in uploading the ZIP file for the EE4 plugin to our instance of WP and resorted to FTP. This of course was after doing a full backup of our site and database, as well as deactivating the EE3 plugin.
Following the transfer of files via FTP, I logged into the site to activate EE4 plugin and received this error ‘Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 7680 bytes) in /home/kesc/public_html/wp-content/plugins/event-espresso-core-reg/core/CPTs/EE_CPT_Strategy.core.php on line 95’. Additionally our public facing site displays a new header with the message ‘Event Registration is currently disabled because Event Espresso has been placed into Maintenance Mode. To change Maintenance Mode settings, click here » EE Maintenance Mode Admin Page’ and clicking the link results in the same message noted above as does trying to access the dashboard via mysite/wp-admin.
We’re using a Genesis/Studio Press theme and I’m sorry but cannot access the current version of WP but am certain it was up to date.
I purchased a priority support token but its not obvious how to initiate its use.
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Lorenzo Orlando Caum
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April 24, 2015 at 12:28 pm
Hi, I’m reviewing your support token request and I’ll follow up shortly.
This will arrive as a separate email.
Thanks
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Lorenzo
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Jonathan Wilson
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April 24, 2015 at 12:30 pm
Hi there,
Can you try increasing the WordPress memory limit? You can do that by adding the following code to your wp-config.php file.
/** Memory Limit */
define('WP_MEMORY_LIMIT', '96M');
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dchandler
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April 24, 2015 at 1:42 pm
Thank you Lorenzo and Jonathan. I was asked by Lorenzo via email not to make any changes until the migration is complete.
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Lorenzo Orlando Caum
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April 24, 2015 at 2:54 pm
Hi Drew, I sent a reply over explaining the changes that were made.
Thanks and enjoy your weekend!
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Lorenzo
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