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UniquelyWired
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July 13, 2023 at 5:35 am
I recently transferred site to new hosting company.
After transfer EE4 is throwing this fatal error:
Fatal error: Uncaught Error: Unsupported operand types in /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php:1299
Stack trace:
#0 /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(813): EE_Session->updateSessionSettings(Array)
#1 /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(789): EE_Session->_get_sid_salt()
#2 /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(625): EE_Session->_generate_session_id()
#3 /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(324): EE_Session->_espresso_session()
#4 /wp-includes/class-wp-hook.php(308): EE_Session->open_session(”)
#5 /wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#6 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /wp-content/ in /home/pbcpba5/epcecfl.com/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php on line 1299
Fatal error: Uncaught Error: Unsupported operand types in /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php:1299
Stack trace:
#0 /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(1312): EE_Session->updateSessionSettings(Array)
#1 /wp-includes/class-wp-hook.php(308): EE_Session->garbageCollection(”)
#2 /wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#3 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /wp-includes/load.php(1144): do_action(‘shutdown’)
#5 [internal function]: shutdown_action_hook()
#6 {main} thrown in /wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php on line 1299
Any thoughts on what it could be?
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Tony
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July 13, 2023 at 6:33 am
Hi Carlos,
Which specific version number of Event Espresso are you running, please?
The code in question above is:
$updated_settings += get_option(EE_Session::OPTION_NAME_SETTINGS, []);
Either $updated_settings isn’t an array, or an array isn’t being returned but get_option()
We would need to troubleshoot this further to get more details on what is being returned on your site, do you have FTP access?
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UniquelyWired
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July 13, 2023 at 7:01 am
This reply has been marked as private.
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Tony
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July 14, 2023 at 8:04 am
Hi there,
Can you submit login credentials using this form please:
https://eventespresso.com/send-login-details/
I need both WP-Admin and FTP credentials for this as I’ll need to enable EE and add a custom plugin to run some debug code.
Thank you.
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UniquelyWired
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July 14, 2023 at 8:17 am
This reply has been marked as private.
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Tony
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July 14, 2023 at 11:30 am
Ok, so this has been fixed on your site.
However, I’m going to add some details on this because if you didn’t have this issue BEFORE you moved hosts but did after, then ‘something’ on the migrations wasn’t done right.
The details I shared above about the code in question is all valid.
The problem here was that get_option(EE_Session::OPTION_NAME_SETTINGS, []);
Returned false and we tried to use the returned value to ‘merge’ into an array, so:
array += false
Will result in Fatal error: Uncaught Error: Unsupported operand types
For get_option() to return false, there wasn’t an option within the DB to return… but then you’d have gotta this on your original site if that was the case. So somewhere along the migration that option has been lost, and if that has been lost, what else has?
I’ve created a ticket to change our code so that it doesn’t throw this fatal again but this issue is more than just a change in our code, I recommend going over your site to confirm everything else still works as it did prior to the migration.
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UniquelyWired
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July 15, 2023 at 5:52 am
Thanks for your help on this.
Everything looks to be working perfectly.
Could not have done this without your help.
Great support team.
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Tony
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July 17, 2023 at 2:29 am
You’re most welcome 🙂
If have a minute we would really appreciate it if you could share your experience with Event Espresso or provide a review on WP.org.
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