The registration is not saved until the ‘Finalize Registration’ button has been clicked. For paid events this is after a Payment method has been selected, for free events this button appears after the attendee enters their information and clicks ‘Proceed to payment options’, they will then see a massage stating the event is free and a button to Finalize.
If you run through a registration, clicking the ‘Finalize Registration’ button, does the registration then show?
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