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terminalcityglass
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September 5, 2014 at 1:36 pm
Hello.
We are running:
WordPress Version:
3.9.2
PHP Version:
5.3.28
Event Espresso Version:
3.1.36.5.P
I cannot export my attendees to a spreadsheet. (We need this for class lists.) I have looked for “Event Espresso > Registrations” but cannot locate this page. I can only access my attendees through the individual event overview. Please advise.
Thanks, Holly (Not a developer)
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Tony
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September 5, 2014 at 1:56 pm
Hi Holly,
“Event Espresso -> Registrations” would be within EE4 as you are using EE3 it’s a little different.
You’ll need to go to Event Espresso -> Event Overview.
Find your Event within the list and then you can go to the Attendee list, you can do that either from the Event Overview page – http://take.ms/ntbD5
Or edit the event the event and you’ll find a similar link on the right – http://take.ms/3sEGC
Click any of those links will take you to the attendees page, at the bottom of the page you can export the attendees.
Does that help?
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terminalcityglass
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September 5, 2014 at 2:01 pm
That just generates a blank, untitled csv file, with no data. We have tried this unsuccessfully on a couple of computers.
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Tony
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September 5, 2014 at 2:49 pm
That’s strange. Do you have many attendees?
First I would start by upping the WP_MEMORY_LIMIT, to do this you will need FTP access to the site.
This basically involves editing your wp-config.php file and adding something like:
define( 'WP_MEMORY_LIMIT', '96M' );
Towards the bottom of the file, but before this line:
/* That’s all, stop editing! Happy blogging. */
this will increase the memory allocated to your website (if your webhost allows) if you are unsure of how to do this you may need to contact your host to have them up the limit for you.
Then retest to see if the file is created.
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