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Jody Gibbs
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October 8, 2015 at 10:03 am
Hi,
I just upgraded to EE4 everything license and when I click “all registrants CSV Report” something weird happens. It doesn’t not provide me with a csv file, it opens up a new internet tab and shows a bunch of code all lumped together in one big paragraph. Is this a system glitch or a problem with my settings?
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Lorenzo Orlando Caum
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October 8, 2015 at 11:01 am
Hi Jody,
This could be caused by a conflict with another plugin or it could be a setting on the server.
The first thing I would try is temporarily deactivating all plugins and reactivating Event Espresso 4 and re-testing. If it works, then try restoring your site a few plugins at a time until it breaks again.
If that does not help then please try the second solution on this page:
http://www.lasalle.edu/~blum/c341wks/CSVwithHTACCESS.php
If you click on the first button on that page, then you’ll see that it loads in your web browser. If you click on the second, then you’ll see that it downloads. We want your site to download the file. Could you try adding the following line to your htaccess file on your site?
AddType application/octet-stream .csv
The htaccess file can be found in the WordPress root which is the location for the wp-content, wp-admin, wp-includes and other files. You can access it by using an SFTP or FTP client such as FileZilla or Cyberduck.
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Lorenzo
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