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ICLE
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September 24, 2018 at 12:47 pm
The purchase flow is interrupted leaving the user confused when they sign up using Ultimate Member…here is a slideshow that follows the user through the process and shows where the process ends with a thud on slide 8.
UX journey
On slide 8 you will see that the UX breaks by not returning to the purchase intent location. Do you have a solution for that?
How do I pick up the history to go back to the purchase?
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Josh
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September 24, 2018 at 12:52 pm
Hi,
I’m afraid I’m not familiar with UltimateMember. Maybe you can check with their support/developer to see if there’s a way to change where it redirects to after new user registration? Or another idea would be to make it so the UltimateMember new user registration happens within a modal on the event registration page. This way they’ll never leave the page.
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ICLE
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September 24, 2018 at 1:10 pm
Ok. I’ll bounce it off of UM. Would the modal thing work in mobile? Where do I learn more about making the membership a modal? Is that a typical WordPress thing?
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Josh
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September 24, 2018 at 1:19 pm
Modals do work on mobile if done with care. Generally people will use AJAX to do modals (with or without WordPress), however WordPress has some helper functions for doing AJAX, and you’ll find more information here:
https://codex.wordpress.org/AJAX_in_Plugins
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