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events table sorting order_by="start_date" broken

Posted: October 13, 2015 at 5:52 am

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victoria bang

October 13, 2015 at 5:52 am

here is the short code we are using: [ESPRESSO_EVENTS_TABLE_TEMPLATE order_by=”start_date” sort=”ASC” category_filter=”false” table_style=”metro” footable=”true” table_paging=”false” table_search=”false” category_slug=”Forestallningar” show_expired=”false”]

it is not sorting correctly by start date as you can see here: http://www.gbgimpro.se/kalender/?event_category_id=forestallningar


Tony

  • Support Staff

October 13, 2015 at 6:03 am

Hi Victoria,

Do each of those events have a single datetime or multiple datetimes?

Are you using the latest version of the table view add-on? (Currently 1.3.3)


victoria bang

October 13, 2015 at 8:29 am

they have multiple datetimes, but they are simply repeats of the same event. ie. a theater play
( too bad you don’t have the recurring event scheduler for ee4 yet)


victoria bang

October 13, 2015 at 8:31 am

sorry. yes we are using the latest versions of everything.


Josh

  • Support Staff

October 13, 2015 at 12:52 pm

Can you check to see if you’re loading up a customized version of the table template? Usually if there is a custom template, it will be in /wp-content/uploads/espresso/templates.


victoria bang

October 14, 2015 at 2:56 am

This folder is empty on our install.


Josh

  • Support Staff

October 14, 2015 at 8:58 am

Thanks for checking. Do you know if the templates have been customized at all? Either directly or even copied over to your active WordPress theme? The reason I ask is because there was an update made to the Events table plugin that fixes the issue you report here.


victoria bang

October 15, 2015 at 4:20 am

my chief developer says no customizations, and as soon as we noticed this issue we updated all addons. This was on Monday.

Really quite frustrating.


Josh

  • Support Staff

October 15, 2015 at 11:04 am

Hi Victoria,

I’m so sorry for the frustration. I’m sure we can get this all worked out, please bear with us, we’re trying to help.

Thank you for checking on the customizations. This information really helps.

Can you check on something else? It’s specific to the one event that’s out of order in your list. Do you know or remember if the Backstory 16 oktober and Backstory 22 november dates were added some time later to the event? In other words did the event originally only have the Backstory 13 november date?


victoria bang

October 16, 2015 at 6:49 am

All the dates were added at the same time.


victoria bang

October 16, 2015 at 6:50 am

We have not seen this behavior before.


Josh

  • Support Staff

October 16, 2015 at 8:15 am

I understand. It may help if you can check with your developer and ask them to look at the one datetime and verify that it has a lower ID than the other two datetimes. They may be able to look in the database and find out why the one datetime ID has a much lower value.

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