Support

Home Forums Event Espresso Premium Events still show with passed "sell until" date

Events still show with passed "sell until" date

Posted: March 9, 2015 at 4:03 am

Viewing 7 reply threads


Carol Wadsworth

March 9, 2015 at 4:03 am

I have a couple events with a sell until date of 3/5/15 and they are still appearing on my feed page: http://www.cynergycrossfit.com/foundations-registration/
They are the March 3 Foundations events. Would appreciate your help with that. Thanks


Dean

March 9, 2015 at 6:04 am

Hi,

The events are still classed as active as they have not expired (for example the first Foundations course will expire end of March 13th).

Right now there isn’t a way to hide that sort of event from within the plugin’s settings.

I’ll add a feature request.


Carol Wadsworth

March 9, 2015 at 6:09 am

Hi Dean, thanks for your response. However, I never had an issue with this before I upgraded to 4.0+ It worked fine in your 3.0 versions…


Lorenzo Orlando Caum

  • Support Staff

March 9, 2015 at 11:01 am

Hi Carol, we’ll update this support post once we have more information on the feature request.

Thanks


Lorenzo


Carol Wadsworth

March 9, 2015 at 11:12 am

Thank you Lorenzo – I appreciate it, because the length of the program should not impact the “sell until” date.


Josh

  • Support Staff

March 9, 2015 at 3:01 pm

Hi Carol,

It turns out that the length of the program does not impact the sell until date. What happens is the event list in EE4 shows all active events by default, regardless of what’s set for the sell until date. One of the reasons for this is because we’ve gotten feedback that when an event is in progress and it’s not listed, some folks thought that the event was cancelled when they didn’t see it in the list. ie “Hey, I checked the website to get information about the event tomorrow and I don’t see it anywhere listed on the website. Has the event been cancelled?”

That said, it is possible to make the EE4 event list not include events that no longer have tickets for sale by adding some custom code to your WordPress theme. If this is something you want changed, I can share a possible solution that involves adding some custom templates to your WordPress theme. Will that work for you?


Carol Wadsworth

March 9, 2015 at 3:08 pm

Hi Josh, thanks for your response and explanation. However, I would prefer to modify the event listings with a shortcode rather than modifying templates. Do you think that would be possible? Appreciate your help, thank you.


Josh

  • Support Staff

March 11, 2015 at 5:15 pm

Hi Carol,

It turns out that it won’t be possible to modify the event listings with a shortcode. However, the modification can be made without modifying templates by adding the code presented here to a custom snippets plugin.

Viewing 7 reply threads

The support post ‘Events still show with passed "sell until" date’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso