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Events register button has stopped working

Posted: May 27, 2016 at 11:43 am

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kirsty

May 27, 2016 at 11:43 am

Hello all

The events register button has stopped working on all my events for work.
If you click on the number of tickets you want and press register, it just jumps back to the top of the events page, it doesn’t take you through to the next registration page.

Any help would be much appreciated, cannot see what’s wrong.

Thank you.


Josh

  • Support Staff

May 27, 2016 at 2:02 pm

There are a few possible causes to this issue. You can rule these out one by one:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins.
It may also help to turn on debug mode. You can set wp_debug to true by editing the wp-config.php file.

You can also use Firebug to find potential errors.

You can also make sure that you have the latest version of Event Espresso.

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