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dee4dogs
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January 9, 2018 at 4:50 am
I have had two events which have sold out but the system has allowed further bookings
This is the first time I have had this problem
Can you fix this please?
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Tony
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January 10, 2018 at 5:28 am
Hi there,
How many tickets oversold on the event?
Was there a limit set on the datetime, ticket(s) or both?
Which payment method are you using and were the overbookings made at roughly the same time as the ‘last’ available ticket?
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dee4dogs
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January 11, 2018 at 3:25 am
1 at each event
I always set both
I use stripe and paypal
they were not made at roughly the same time
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Lorenzo Orlando Caum
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January 15, 2018 at 9:06 am
Hello,
Could you share a screenshot of the date times and pricing option area of the event editor please?
Here is how to share a screenshot with us: https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
Alternatively, could you let us know the setup of the event? How many datetimes and what was the limit? And how many pricing options and did they have any limits?
—
Lorenzo
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