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GolfSwingAcademy
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April 14, 2017 at 11:20 am
I am setting up a calendar to market golf classes in various categories – women, men, juniors etc.
The events I have created do not appear on the calendar unless a filter is selected. I need to be able to have all events visible until and uless a visitor selects a category from the filter list.
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Josh
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April 14, 2017 at 12:02 pm
Hi there,
I tried to look into this with the log in information you sent, but I’m afraid the log in account you sent does not have WordPress admin access. Can you re-send the form and include account information that has admin acceess? Also, and this is very important, we’ll need File Transfer Protocol (FTP) access to apply the fix. Can you include FTP access in the form as well?
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GolfSwingAcademy
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April 14, 2017 at 12:13 pm
Sorry. The site access has bee update.
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GolfSwingAcademy
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April 14, 2017 at 12:21 pm
Cannot provide FTP access at this time.
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Josh
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April 14, 2017 at 12:30 pm
Can you resend the redeem a support token form and be sure to include temporary FTP access credentials? If you’re not sure how to get FTP credentials for the directory where WordPress is installed, you can contact your host and they’ll help you get those.
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GolfSwingAcademy
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April 14, 2017 at 12:34 pm
I have been in touch with our systems administrator and by company policy we cannot provide sftp access to our development environment to a third party.
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Josh
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April 14, 2017 at 1:16 pm
I can’t troubleshoot this without access to the files on the server, so maybe your systems administration can send a copy of the WordPress child theme and the parent theme to our support -at- eventespresso.com email account. We’ll start with investigating the theme for potential conflicts with the calendar. If we can’t find any there, we’ll move on to plugins in which case we’ll ask for copies of all the plugins that can’t be dowloaded from wordpress.org.
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GolfSwingAcademy
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April 14, 2017 at 2:05 pm
Files sent as requested.
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Josh
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April 14, 2017 at 2:30 pm
This looks like an issue caused by the Cherry Framework. If I switch to any other themes on my development site the calendar loads the events like we expect. Not with the Cherry Framework activated though. I’ll see if I can find the code within the Cherry Framework that’s causing the breakage.
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Josh
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April 14, 2017 at 2:52 pm
OK here’s the fix you’ll need to apply to the child theme’s function file
(/wp-content/themes/theme46546/includes/custom-function.php)
after the opening PHP tag, you add this:
add_action('wp_enqueue_scripts', 'fix_jquery_for_cherry_framework', 11);
function fix_jquery_for_cherry_framework() {
wp_deregister_script('jquery');
wp_register_script('jquery', '/wp-includes/js/jquery/jquery.js', false, false, true);
wp_enqueue_script('jquery');
}
I can advise to contact Cherry Framework support and let them know they really should fix their theme because a lot of plugins rely on the bundled version of jQuery to get loaded.
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GolfSwingAcademy
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April 14, 2017 at 6:41 pm
THANK YOU!
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