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Events not appearing in Mobile App

Posted: March 25, 2013 at 4:08 am

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Mark Middo

March 25, 2013 at 4:08 am

Hi,

Events are not appearing in my app. We are already selling tickets and I went to test the app today to see the upcoming event would appear but nothing is coming up.

I have followed all the steps required.

755 Server Permissions for the files, Enabling XML-rpc writing settings, even got an SSL.

Not sure what else I can do but ask for some help!


Dean

March 25, 2013 at 4:53 am

Hi Mark,

I am assuming that this is for an iPhone or an Android phone?

Do you have the latest Ticketing add on plugin installed (2.0.9)?

Do you have the services software installed? https://eventespresso.com/wiki/espresso-ticketing/#services

Instructions are here
https://eventespresso.com/wiki/mobile-apps/#iphone

If it is the iPad app, then you will need the JSON API, not the services (confusing I know, so sorry, but we are upgrading everything to the JSON API in time and the iPad app is new).

https://eventespresso.com/wiki/mobile-apps/#ipadinstall


Mark Middo

March 25, 2013 at 3:27 pm

Yes all instructions followed meticulously.. I’ve been over them 5 times incase I missed anything.

Having no luck link is: http://www.reminisce.dj
I


Josh

  • Support Staff

March 25, 2013 at 4:13 pm

HI Mark,

It doesn’t look like the espresso-services folder and files were installed in the root directory. Normally when this is installed, you’d see the espresso-services index file when you go to:

http://www.reminisce.dj/espresso-services/


Mark Middo

March 25, 2013 at 4:21 pm

Thanks Josh got it.. It was actually the permissions.

I was doing it from the cPanel File manager, which didn’t let me set it to 755 only 757.. Downloaded Filezilla and that did..

Thanks for your help..

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