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Events Gone From Calendar on Day of Event – Internal Time Issue?

Posted: September 13, 2014 at 9:18 pm

Viewing 3 reply threads


ALAN VAN ZEE

September 13, 2014 at 9:18 pm

We have an event in which tickets are available until 9:00 p.m. I believe that due to a system time error, at 2:00 p.m. the event is no longer showing. I even tried to extend the cutoff time to the next day, but the event is still no displaying in the calendar.

We just installed the latest version of EE (4.4.0). I am not sure if this is a bug.


Lorenzo Orlando Caum

  • Support Staff

September 14, 2014 at 4:45 pm

Hi,

Have you selected a timezone for a region/city near you in WordPress General Settings?

This is needed instead of UTC.


Lorenzo


ALAN VAN ZEE

September 14, 2014 at 8:49 pm

Yes I have. The time zone in both WordPress and our server settings are for HST (Hawaii Standard Time). After further investigation It is definitive that registrations are recorded based on UTC and it seems with update 4.4.0 the events showing on the calendar are also based on UTC. They are not based on the local time zone.


Tony

  • Support Staff

September 15, 2014 at 4:55 am

Hi Alan,

I replied to your other thread, the cause of which is likely the same for issue reported here.

If you could follow the steps in this thread:

https://eventespresso.com/topic/registration-time-in-ee-4-0-0-and-previous-versions-is-wrong/

and report back it will help narrow this down.

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